Privacy Policy

This Privacy Notice explains how JIMMY UAE (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access our website JIMMY.ae and related services (the “Services”). By using our Services, you agree to the practices described in this Privacy Notice. We process your personal data in compliance with all applicable data-protection and privacy legislation in every jurisdiction where we conduct business, including without limitation the UAE Personal Data Protection Law (Federal Decree‑Law No. 45 of 2021), the EU General Data Protection Regulation (Regulation (EU) 2016/679), the UK Data Protection Act 2018, the California Consumer Privacy Act and California Privacy Rights Act, and any other national, state, provincial, or regional laws, regulations, and binding regulatory guidance that govern the collection, processing, storage, transfer, or deletion of personal data.

1.Types of Personal Information We Collect

We collect your personal information to deliver and continually enhance our products and services. The types of personal information we collect include:

1.1 Information You Provide

We collect the information you voluntarily provide when using our Services. This may include:

  • Your name, address, phone number, email address, and other contact details.
  • Credit/debit card details and billing information.
  • Your age, gender, and location.
  • Any additional details you choose to share through forms, surveys, or communications with our Customer Service.

1.2.  Automatic Information

When you access our website, we automatically collect certain technical and usage information through cookies and similar technologies. This may include:

  • IP address, browser type, device type, operating system, and other technical details.
  • Information on pages visited, time spent, and your interaction patterns with our Services.
  • Data that helps us analyze trends, administer the website, and gather demographic information.

1.3.  Information from Other Sources

We may also receive information about you from third-party sources, such as:

  • Updated delivery details, address information, and other data provided by logistic partners.
  • Information available in the public domain or from data aggregators that helps us verify and enhance our records.

2.      Utilization of Your Personal Information

We use your personal information for various purposes, including:

  • Processing orders, managing your account, and delivering our products and services.
  • Sending your order updates, and promotional offers, and responding to your inquiries.
  • Customizing content, improving our Services, and analyzing user behavior.
  • Detecting, preventing, and mitigating fraudulent or unauthorized activities.
  • Meeting legal and regulatory obligations under UAE law.

We process your data only for purposes compatible with those for which it was originally collected.

  1. Sharing of Your Personal Information

3.1. Firstly, Credit/debit card details and personally identifiable information shall not be stored, sold, shared, or rented to any third parties.

3.2. We share your personal information only in the following circumstances:

  • With trusted vendors who perform services on our behalf (e.g., payment processing, logistics, customer support). These providers are contractually bound to protect your information.
  • When you interact with third-party services through our website, we may share the necessary information with those partners.
  • When required to comply with legal obligations, enforce our policies, or protect our rights, property, or the safety of our users.
  • If your data is transferred outside the UAE, we ensure that appropriate safeguards are implemented to protect your personal data.

4.      Security of Your Information

We are committed to protecting your personal information and have implemented reasonable technical, administrative, and physical safeguards, including:

  • Using secure encryption protocols (such as SSL/TLS) for data transmission.
  • Adhering to recognized security standards (e.g., PCI DSS for payment data).
  • Limiting access to your information through secure systems and procedures.
  • Regularly reviewing and updating our security measures.

While we strive to protect your data, no security system is entirely foolproof. We encourage you to safeguard your devices, passwords, and account information.

5.Accessing Your Information

You can access and manage your personal information by logging into your account on our website. This includes viewing, updating, and correcting your personal data. If you wish to request changes or deletion of your information, please contact our Customer Service. We will respond in accordance with applicable laws.

6. Understanding Your Rights

Under the UAE Personal Data Protection Law, you have certain rights regarding your personal data. These include:

  • The right to access your personal information and request corrections.
  • If data processing is based on your consent, you may withdraw that consent at any time (subject to legal or contractual limitations).
  • The right to request deletion of your personal data, subject to applicable obligations.
  • The right to restrict further processing of your personal data under certain circumstances.

To exercise any of these rights, please contact our Customer Service using the details provided below.

7.Children’s Use of AMIT Services

Our Services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe that a child’s data has been collected, please contact us immediately.

8. Conditions of Use & Sale, Notices, and Revisions

By using our Services, you agree to this Privacy Notice. We reserves the right to update or modify this Notice from time to time. Any changes will be posted on our website with a revised “Last Updated” date. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Notice.

9. Governing Law and Jurisdiction

This Privacy Notice and all matters related to it shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this Notice will be subject to the exclusive jurisdiction of the UAE courts.